Access up to the minute reports from anywhere in the world!
Retain More Customers, Gain Piece of Mind
Itís a fact. 80% off all dissatisfied customers can be reclaimed, if you address their issues quickly and professionally.
Our unique customer feedback request system allows your customers to tell you how they want to be responded to and to what degree of urgency their issue is.
"If you don't satisfy your customers, your competitors will"
Additionally, BizGraderís ground-breaking SurveyAlert System informs you instantly, when any negative survey is posted. This allows you to fix the problem at the restaurant, and get back in touch with the customer quickly.
Custom Designed Comment Cards
We will design and print custom comment cards with the questions that you choose. All comment cards will be designed with your restaurant's theme in mind, your logo, your brand.
Time IS Money
Have more time available to implement newly discovered business-improving solutions through our robust reporting system.
Since our system provides real-time results and is displayed in easy-to-follow bar graph form, you’ll have the power to date-range your results, providing you day vs. day, week vs. week, month vs. month reports giving you the ability to easily chart improvements.
And since you can access your reports anywhere you have an Internet connection, you’ll be able to monitor your guests satisfaction levels from anywhere.
With INFocus, BizGrader’s clients make informed business decisions based on direct information from their customers. Also, BizGrader clients use INFocus to target their resources on the most cost effective changes and upgrades.
Getting started is easy!
BizGrader will help you with everything including what questions to use, attaching a link to your Web site, and building your comment cards.
Call us today or click here to get started.